HOW TO CONTACT US
email: contactus@jcrewfactory.com
phone: 1 800 562 0258, 24-hrs
mail: 3 Ivy Crescent
Lynchburg, VA 24513-1001

ABOUT J.CREW FACTORY
company overview
investor relations
CUSTOMER SERVICE
check order status
find a store
J.Crew credit card
privacy policy
size charts
SHOPPING ONLINE
create or update your account
shipping & handling information
J.Crew gift card
using a gift/rewards card
secure ordering
payment options
order verification
returns & exchanges
international orders

WOMEN'S APPAREL
Finds
New Arrivals
Outfit Obsessions
Wear To Work
Petites

Shop by Category
Shirts & Tops
Sweaters
Knits & Tees
Pants & Denim
Outerwear & Blazers
Dresses
Skirts
Shorts
Suiting
Lounge & Sleepwear
Swim & Cover-ups
Jewelry
Accessories & Bags
Shoes
Online Exclusives


MEN'S APPAREL
Finds
New Arrivals
What To Wear
Wear to Work
Pants By Fit

Shop by Category
Shirts
Sweaters
Tees & Polos
Sweatshirts & Sweatpants
Denim & Cord
Shorts & Swim
Outerwear & Sportcoats
Thompson Suiting
Ties & Pocket Squares
Shoes & Accessories
Socks
Boxers & Sleepwear
Online Exclusives

Special Sizes
Slim
Tall


BOY'S APPAREL
Finds
New Arrivals
Back to School
His Favorite Outfits
Size 16

Shop by Category
Knits & Tees
Sweaters
Shirts
Pants & Shorts
Jackets & Outerwear
Thompson Suiting
Swim & Rash Guards
Shoes & Accessories
Online Exclusives


GIRL'S APPAREL
Finds
New Arrivals
Back to School
Her Favorite Outfits
Size 16

Shop by Category
Baby
Shirts & Tops
Sweaters
Dresses & Skirts
Pants & Shorts
Jackets & Outerwear
Swim & Rash Guards
Shoes & Accessories
Online Exclusives