Social Responsibility

Energy efficiency is a key component of our environmental program. Reducing the energy we use in our stores, offices and distribution centers helps the environment and makes financial sense. Included below are some examples of what we’re doing to conserve energy.


Since 2002, we have installed energy management systems in our new stores. These systems help optimize and minimize our heating, ventilation and cooling (HVAC) and lighting usage. We install such systems in all new stores and are continuing to upgrade existing stores where viable. In 2013, we retrofitted 10 existing stores with energy management systems and retrofitted an additional 10 stores with LED lighting.

J.Crew requires that our street-front stores close their doors, helping us keep air-conditioning and heat in the buildings and conserving energy.


Our offices in New York are located in a building that is Leadership in Energy and Environmental Design (LEED) certified. In addition, we completed office expansions in New York in 2011 and 2012 and achieved LEED Silver certifications for both spaces. Among other benefits, LEED-certified buildings are designed to conserve energy and water, reduce waste sent to landfills and be healthier and safer for building occupants.

We have occupancy sensors and energy-efficient lighting installed in our office space. Our newly renovated space also includes low-volume toilets and sinks and environmentally preferable furniture and carpeting.


We have two distribution centers and two call centers. Our Lynchburg, Virginia, distribution and call center is responsible for direct order fulfillment, while our distribution center in Asheville, North Carolina, provides fulfillment for all our stores. We have an additional call center in San Antonio, Texas.

In November 2010, we completed an upgrade of our lighting at our Lynchburg distribution center. In 2011, we reduced our energy consumption in that facility by 17%. Energy reduction efforts in our Asheville facility reduced our consumption by 9%. In total, our conservation efforts in these two facilities reduced our energy consumption by 1,740,859 KwH per year.

The J.Crew Paper Procurement Policy describes our commitment to responsible paper procurement. To ensure our practices are in line with our policy, we seek paper suppliers who share our commitment to environmental responsibility. We monitor the volume, recycled content and certified content of the paper that we purchase.
As a company with a considerable...

100% recycled shopping bags


Minimizing the waste that we generate and dispose of is important to us. Waste minimization will help us conserve natural resources; reduce emissions and impacts on landscapes and habitats; and lower costs. We are continually evaluating opportunities to minimize the generation of waste in our business. READ MORE →

Through our Responsible Sourcing program, we’ve developed strong relationships with our key suppliers. As we expand our environmental initiatives into the supply chain, we expect to leverage those relationships to drive change and improve the environmental impact in the factories that manufacture J.Crew, Madewell and crewcuts products.

In 2011, we trained our production team on the environmental impacts... READ MORE →

AND Engagement
Engaging associates, customers and other stakeholders to raise awareness and gain insight is important to us. Our customers and associates are passionate about our brand and expect great quality, an amazing experience and, increasingly, responsible business practices. We are committed to meeting these expectations. READ MORE →