Social Responsibility

Minimizing the waste that we generate and dispose of is important to us. Waste minimization will help us conserve natural resources; reduce emissions and impacts on landscapes and habitats; and lower costs. We are continually evaluating opportunities to minimize the generation of waste in our business.


In addition to our focus on responsible packaging, we are committed to reusing and recycling whenever possible. We have several initiatives in place to support this commitment:

  • Whenever possible, we reuse cardboard boxes. In our Asheville distribution center, approximately one-third of outbound boxes packed at the distribution center are reused inbound boxes. Our stores are also instructed to reuse inbound boxes for outbound shipments.
  • When we are unable to reuse a box, it is recycled.

We aim to recycle in stores wherever services are available. At the majority of our stores, the landlord is responsible for waste management and recycling. Our aim is to partner with our landlords and other retailers to increase the recycling options for retail stores, thereby decreasing waste. To this end, we are active members in the partnership between the Retail Industry Leaders Association (RILA), the Professional Retail Store Maintenance Association (PRSM) and the International Council of Shopping Centers (ICSC) to promote energy, waste and cost reduction in our leased retail spaces. The partnership brings retail brands and developers together to identify shared challenges, promote leading practices and spur energy and waste savings in situations of mutual opportunity. See more at

Energy efficiency is a key component of our environmental program. Reducing the energy we use in our stores, offices and distribution centers helps the environment and makes financial sense. Included below are some examples of what we’re doing to conserve energy.
Since 2002, we have installed energy management systems in our new stores. These systems help... READ MORE →

The J.Crew Paper Procurement Policy describes our commitment to responsible paper procurement. To ensure our practices are in line with our policy, we seek paper suppliers who share our commitment to environmental responsibility. We monitor the volume, recycled content and certified content of the paper that we purchase.
As a company with a considerable...

100% recycled shopping bags


Through our Responsible Sourcing program, we’ve developed strong relationships with our key suppliers. As we expand our environmental initiatives into the supply chain, we expect to leverage those relationships to drive change and improve the environmental impact in the factories that manufacture J.Crew, Madewell and crewcuts products.

In 2011, we trained our production team on the environmental impacts... READ MORE →