What is J.Crew Rewards?
J.Crew Rewards is our free U.S. loyalty program where more is more is more. It’s like getting paid to shop! Plus, you’re gonna love the benefits…
You can find complete details, along with terms and conditions here.
How do I sign up for J.Crew Rewards?
It’s free, easy and takes 18 seconds. (We timed it.) All you have to do is create an account online or sign up with an associate in a J.Crew, J.Crew Factory, or J.Crew Mercantile store. As soon as you’re in, you get free shipping and can start earning points. Sign up now
How does earning work with J.Crew Rewards?
It’s this simple: For every dollar you spend on qualifying purchases, you earn one point. For every 200 points you earn, you get a $5 reward to redeem on future purchases.
How do I apply for a J.Crew Credit Card?
You can apply for a J.Crew Credit Card online or in a J.Crew, J.Crew Factory, or J.Crew Mercantile store. As a Cardmember, you get double the payoff, which means every 200 points earns you a $10 J.Crew Credit Card reward. Plus, in addition to all J.Crew Rewards benefits, you get 15% off your first purchase, special birthday surprises and so much more. Apply now
I don’t live in the United States. Can I still sign up?
At the moment, J.Crew Rewards is only open to U.S. residents. But this is just the beginning, so stay tuned for any updates!
I already have a J.Crew or J.Crew Factory account. Do I need to create a new one to join J.Crew Rewards?
I have two separate accounts. How do I merge them?
If you’ve created separate accounts under different email addresses, we’re sorry to say we can’t combine them at this time.
Want to earn rewards quickly? We recommend using a single email address for every purchase, both online and in stores, across all our brands (J.Crew, J.Crew Factory and J.Crew Mercantile).
Any questions or concerns? Our amazing customer service team is here for you. Just call 800 562 0258.
Where can I see my points, rewards and benefits?
Do all purchases count for points?
Any purchase made at a U.S. J.Crew, J.Crew Factory or J.Crew Mercantile store or at jcrew.com or jcrewfactory.com in the United States counts for points. That includes both merchandise and services like alterations and monogramming. The points total equals the amount spent after promotional offers, but before taxes and shipping charges are applied. If you buy a gift card, that counts for points, but if you redeem a gift card on a purchase, no points will be added to your account for the amount of that purchase.
How do I make sure my purchases count for J.Crew Rewards points?
How long does it take for my points to show up?
Points take at least 30 days to process before they’re displayed in My Account.
How do I redeem my rewards?
Once you earn rewards, you can redeem them on online purchases by selecting the Rewards box at checkout. If you’re shopping in stores, just provide the email address linked to your account at the register and the associate will apply your rewards for you.
What happens when I make a return as a J.Crew Rewards member?
When your return is processed, the total return amount will be deducted as points from your J.Crew Rewards account.