HOW TO CONTACT US
email: contactus@jcrewfactory.com
phone: 1 866 739 5942, 24-hrs
mail: 3 Ivy Crescent
Lynchburg, VA 24513-1001

ABOUT J.CREW FACTORY
company overview
investor relations
CUSTOMER SERVICE
check order status
find a store
J.Crew credit card
privacy policy
size charts
SHOPPING ONLINE
create or update your account
shipping & handling information
J.Crew gift card
using a gift/rewards card
secure ordering
payment options
order verification
returns & exchanges
international orders

WOMEN'S APPAREL
What's New
New Arrivals
The Score!
Outfit Obsessions
Around Town Shop
Extra 25% off sweaters, tops & more
Wild prints
Office-ready Styles
Sunny picks
Buy One, Get One Free
50%-60% Off Dresses, Skirts, Pants & Jeans
GRAPHIC TEES FROM $10.50*
Extra 15% off easy summer styles
Striped favorites
Women's tops $20 or less
NATURAL INSTINCTS: LINEN, COTTON & MORE FRESH FABRICS
THE RED, WHITE & BLUE SHOP
Tops & shirts $20 or less
60% off amazing summer styles for all
TREND ALERT! WEAR WHITE ALL SUMMER LONG
Free tote bag with orders $75+
Mother's Day gifts, outfits & more
50% off pants & jeans for all
Deals from $9.95
70% off wear-now styles
HOUNDSTOOTH, LEOPARD AND MORE FUN PRINTS
VIP SALE
Cozy Corner
Women's Gifts
Very Merry Deals

Clothing
Sweaters
Knits & Tees
Jackets & Vests
Shirts & Tops
Blazers
Pants
Jeans
Dresses
Skirts
Sweatshirts & Sweatpants
Pajamas
Leggings
Swimsuits & Cover-ups
Suits
Shorts
Shoes & Sneakers
Hats & Scarves
Jewelry
Hair Accessories
Sunglasses & Blue Light Glasses
Belts
Bags
Socks
Masks

Special Sizes
ARCHIVE

Shops & Guides
Dress-up Shop
Wear-To-Work Shop


MEN'S APPAREL
What's New
New Arrivals
The Score!
What to Wear
Flex Collection
Extra 25% off sweaters, tops & more
50%¿60% Off Dresses, Skirts, Pants & Jeans
Top Performance Styles
In-Between Layers
Office-ready Styles
Getaway Shop
Around Town Shop
60% off amazing summer styles for all
THE RED, WHITE & BLUE SHOP
Tops & shirts $20 or less
Extra 15% off easy summer styles
50% off pants & jeans for all
NATURAL INSTINCTS: LINEN, COTTON & MORE FRESH FABRICS
VIP SALE
Light-wash Japanese Denim Looks
GRAPHIC TEES FROM $10.50*
Cozy Corner
Deals from $9.95
Men's Gifts
70% off wear-now styles
Very Merry Deals

Clothing
Shirts
Tees
Polos
Sweaters
Shorts
Sweatshirts & Sweatpants
Jeans
Pants & Khakis
Coats, Jackets & Vests
Suits & Blazers
Shoes
Underwear
Pajamas
Bags & Wallets
Swim
Accessories
Socks
Ties & Pocket Squares
Belts
Sunglasses & Blue Light Glasses
Hats & Scarves
Masks

Special Sizes
ARCHIVE

Shops & Guides
Dress-up Shop
Wear-To-Work Shop


BOY'S APPAREL
What's New
New Arrivals
His Favorite Things
Extra 25% off sweaters, tops & more
Getaway Shop
50%¿60% Off Dresses, Skirts, Pants & Jeans
Mother's Day gifts, outfits & more
70% Off 70+ Spring Picks
Buy One, Get One Free
Deals from $9.95
GRAPHIC TEES FROM $10.50*
60% off amazing summer styles for all
School-uniform essentials
THE RED, WHITE & BLUE SHOP
Extra 15% off easy summer styles
Tops & shirts $20 or less
Father's Day outfits, gifts & more
50% off pants & jeans for all
VIP SALE
Cozy Corner
Around Town Shop
Boys' Gifts
70% off wear-now styles
Very Merry Deals

Clothing
Tees & Polos
Sweatshirts & Sweaters
Shirts
Jackets, Vests, & Blazers
Pants
Thompson Suits
Pajamas & Underwear
Masks
Ties & Accessories
Shoes & Socks
Swim & Rash Guards

Shops & Guides
Dress-up Shop


GIRL'S APPAREL
What's New
New Arrivals
Her Favorite Things
Butterfly obsessions
Getaway Shop
Extra 25% off sweaters, tops & more
50%¿60% Off Dresses, Skirts, Pants & Jeans
Deals from $9.95
GRAPHIC TEES FROM $10.50*
Buy One, Get One Free
60% off amazing summer styles for all
Tops & shirts $20 or less
THE RED, WHITE & BLUE SHOP
Girls' Gifts
School-uniform essentials
50% off pants & jeans for all
Extra 15% off easy summer styles
Mother's Day gifts, outfits & more
Around Town Shop
Cozy Corner
70% off wear-now styles
VIP SALE
Very Merry Deals

Clothing
Shirts, T-Shirts & Tops
Sweaters & Sweatshirts
Coats, Jackets, & Vests
Dresses & Skirts
Pants
Leggings
Shoes
Jewelry & Accessories
Pajamas & Slippers
Masks

Shops & Guides
Dress-up shop