HOW TO CONTACT US
email: contactus@jcrewfactory.com
phone: 1 800 562 0258, 24-hrs
mail: 3 Ivy Crescent
Lynchburg, VA 24513-1001

ABOUT J.CREW FACTORY
company overview
investor relations
CUSTOMER SERVICE
check order status
find a store
J.Crew credit card
privacy policy
size charts
SHOPPING ONLINE
create or update your account
shipping & handling information
J.Crew gift card
using a gift/rewards card
secure ordering
payment options
order verification
returns & exchanges
international orders

WOMEN'S APPAREL
Finds
New Arrivals
Outfit Obsessions
Wear To Work

Shop by Category
Shirts & Tops
Knits & Tees
Sweaters
Dresses
Skirts
Shorts
Pants & Denim
Swim & Cover-ups
Outerwear & Blazers
Suiting
Lounge & Sleepwear
Jewelry
Accessories & Bags
Shoes
Online Exclusives

Special Sizes
petite
extended sizes


MEN'S APPAREL
Finds
New Arrivals
What To Wear
Wear to Work
Pants By Fit
The Voyager Collection

Shop by Category
Shirts
Tees & Polos
Sweatshirts & Sweatpants
Sweaters
Shorts
Swim
Pants & Denim
Thompson Suiting
Sportcoats & Outerwear
Ties & Pocket Squares
Shoes & Accessories
Socks
Sleepwear & Boxers
Online Exclusives

Special Sizes
Slim
Tall


BOY'S APPAREL
Finds
New Arrivals
His Favorite Outfits
All Dressed Up
Size 16

Shop by Category
Knits & Tees
Sweaters & Jackets
Shirts
Pants
Shorts
Thompson Suiting
Swim & Rash Guards
Shoes & Accessories
Online Exclusives


GIRL'S APPAREL
Finds
New Arrivals
Her Favorite Outfits
All Dressed Up
Size 16

Shop by Category
Shirts, Tees & Tops
Sweaters & Jackets
Dresses & Skirts
Shorts
Pants & Leggings
Swim & Rash Guards
Shoes & Accessories
Online Exclusives