HOW TO CONTACT US
email: contactus@jcrewfactory.com
phone: 1 866 739 5942, 24-hrs
mail: 3 Ivy Crescent
Lynchburg, VA 24513-1001

ABOUT J.CREW FACTORY
company overview
investor relations
CUSTOMER SERVICE
check order status
find a store
J.Crew credit card
privacy policy
size charts
SHOPPING ONLINE
create or update your account
shipping & handling information
J.Crew gift card
using a gift/rewards card
secure ordering
payment options
order verification
returns & exchanges
international orders

WOMEN'S APPAREL
What's New
New Arrivals
Outfit Obsessions
Best bet: sunwashed garment-dyed t-shirts
Dresses under $65
Tee Guide

Shops & Guides
Wear-To-Work Shop
Denim Fit Guide
Petite
Extended Sizes
Online Exclusives

Shop by Category
Shirts & Tops
Knits & T-Shirts
Sweaters
Dresses & Jumpsuits
Skirts
Shorts
Denim
Pants
Coats, Jackets & Blazers
Suiting
Activewear
Pajamas
Swim & Cover-ups
Jewelry
Accessories & Bags
Shoes


MEN'S APPAREL
What's New
New Arrivals
What To Wear
Suiting Guide
Suits under $300
Best bet: washed shirts

Shops & Guides
Wear-To-Work Shop
Denim Fit Guide
Chino Fit Guide
Slim
Tall
Online Exclusives

Shop by Category
Shirts
T-Shirts & Polos
Sweatshirts & Sweatpants
Sweaters
Shorts
Denim
Pants
Outerwear & Blazers
Thompson Suits
Ties & Pocket Squares
Swim
Shoes & Accessories
Socks
Boxers


BOY'S APPAREL
What's New
New Arrivals
His Favorite Outfits

Shops & Guides
Everyday Styles Under $25
back-to-school shop
Online Exclusives

Shop by Category
Knits & T-Shirts
Shirts
Sweaters
coats, jackets, & blazers
Pants
Shorts & Swim
Thompson Suits
Shoes & Accessories


GIRL'S APPAREL
What's New
New Arrivals
Her Favorite Outfits

Shops & Guides
back-to-school shop
Everyday Styles Under $25
Online Exclusives

Shop by Category
Shirts, T-Shirts & Tops
Sweaters & Jackets
Dresses & Skirts
Leggings
Pants
Shorts & Rompers
Swim & Rash Guards
Shoes & Accessories