HOW TO CONTACT US
email: contactus@jcrewfactory.com
phone: 1 800 562 0258, 24-hrs
mail: 3 Ivy Crescent
Lynchburg, VA 24513-1001

ABOUT J.CREW FACTORY
company overview
investor relations
CUSTOMER SERVICE
check order status
find a store
J.Crew credit card
privacy policy
size charts
SHOPPING ONLINE
create or update your account
shipping & handling information
J.Crew gift card
using a gift/rewards card
secure ordering
payment options
order verification
returns & exchanges
international orders

WOMEN'S APPAREL
Finds
New Arrivals
Outfit Obsessions
Wear-To-Work
The Puffer Vest Shop
Denim Fit Guide
Online Exclusives

Shop by Category
Shirts & Tops
Knits & Tees
Sweaters
Dresses
Skirts
Shorts
Denim
Pants
Swim & Cover-ups
Outerwear & Blazers
Suiting
Activewear
Lounge & Sleepwear
Jewelry
Accessories & Bags
Shoes

Special Sizes
petite
extended sizes


MEN'S APPAREL
Finds
New Arrivals
What To Wear
Suiting Guide
Wear-to-Work
denim fit guide
Chino Fit Guide
The Voyager Collection
Online Exclusives

Shop by Category
Shirts
Tees & Polos
Sweatshirts & Sweatpants
Sweaters
Shorts & Swim
Denim
Pants
Thompson Suiting
Outerwear & Sportcoats
Ties & Pocket Squares
Shoes & Accessories
Socks
Boxers & Sleepwear

Special Sizes
Slim
Tall


BOY'S APPAREL
Finds
New Arrivals
His Favorite Outfits
Size 16
Online Exclusives
The School Shop
Everyday Styles Under $25

Shop by Category
Knits & Tees
Shirts
Sweaters
Jackets & Outerwear
Pants
Shorts & Swim
Thompson Suiting
Shoes & Accessories


GIRL'S APPAREL
Finds
New Arrivals
Her Favorite Outfits
Size 16
Online Exclusives
The School Shop
Everyday Styles Under $25

Shop by Category
Shirts, Tees & Tops
Sweaters
Dresses & Skirts
Pants
Shorts & Swim
Leggings
Jackets & Outerwear
Shoes & Accessories