HOW TO CONTACT US
email: contactus@jcrewfactory.com
phone: 1 866 739 5942, 24-hrs
mail: 3 Ivy Crescent
Lynchburg, VA 24513-1001

ABOUT J.CREW FACTORY
company overview
investor relations
CUSTOMER SERVICE
check order status
find a store
J.Crew credit card
privacy policy
size charts
SHOPPING ONLINE
create or update your account
shipping & handling information
J.Crew gift card
using a gift/rewards card
secure ordering
payment options
order verification
returns & exchanges
international orders

WOMEN'S APPAREL
What's New
New Arrivals
Outfit Obsessions
Back In Stock
New Balance x J.Crew Under $25
Women's Back In Stock

Clothing
Dresses
Sweaters
Knits & T-Shirts
Shirts & Tops
Pants
Denim
Jackets and Blazers
Skirts
Shorts
Suiting
Swim & Cover-ups
Pajamas
New Balance x J.Crew
Shoes
Jewelry
Accessories
Sunglasses and Eyeglasses
Socks & Tights

Special Sizes
Petite
Sizes 18-20
Sizes 5 & 12 Shoes

Shops & Guides
Denim Fit Guide
Pant Fit Guide
Wear-To-Work Shop
Online Exclusives
All-Weather Shop
Instagram Feed


MEN'S APPAREL
What's New
New Arrivals
Suits under $300
What To Wear
Suiting Guide
Flex Collection
All-Weather Shirt Guide
Back In Stock
Men's Back In Stock

Clothing
Casual Shirts
Dress Shirts
Sweaters
T-shirts & Henleys
Polos
Sweatshirts
Jackets,Vests & Blazers
Denim
Pants
Shorts
Swim
Thompson Suits & Blazers
Ties & Pocket Squares
Accessories
Socks & Shoes
Boxers

Special Sizes
Slim
Tall

Shops & Guides
Denim Fit Guide
Chino Fit Guide
Wear-To-Work Shop
Online Exclusives
All-Weather Shop


BOY'S APPAREL
What's New
New Arrivals
His Favorite Outfits

Clothing
Knits & T-Shirts
Shirts
Blazers & Vests
Shorts
Pants
Swim & Rash Guards
Thompson Suits
Boxers
Shoes & Socks
Ties & Accessories

Shops & Guides
Online Exclusives
Made-For-Play Basics Under $20


GIRL'S APPAREL
What's New
New Arrivals
Her Favorite Outfits

Clothing
Shirts, T-Shirts & Tops
Sweaters & Jackets
Dresses
Leggings
Pants
Shorts & Rompers
Swim & Rash Guards
Shoes
Jewelry & Accessories

Shops & Guides
Online Exclusives
Made-For-Play Basics Under $20