HOW TO CONTACT US
email: contactus@jcrewfactory.com
phone: 1 866 739 5942, 24-hrs
mail: 3 Ivy Crescent
Lynchburg, VA 24513-1001

ABOUT J.CREW FACTORY
company overview
investor relations
CUSTOMER SERVICE
check order status
find a store
J.Crew credit card
privacy policy
size charts
SHOPPING ONLINE
create or update your account
shipping & handling information
J.Crew gift card
using a gift/rewards card
secure ordering
payment options
order verification
returns & exchanges
international orders

WOMEN'S APPAREL
What's New
Best Bet: short-sleeve sweaters
New Arrivals
Outfit Obsessions
Closet Classics

Clothing
Sweaters
Shirts & Tops
Shoes
Knits & T-Shirts
Jewelry
Accessories
Jackets & Blazers
Sunglasses
Pants
Bags
Denim
Dresses
Skirts
Shorts
Suiting
Pajamas
Activewear
Swim & Cover-ups

Special Sizes
Petite
Tall
Sizes 18-20
Sizes 5 & 11 Shoes

Shops & Guides
Wear-To-Work Shop
Denim Fit Guide
Pant Fit Guide
Tee Guide
Online Exclusives


MEN'S APPAREL
What's New
Best Bet: Oxford Shirts
New Arrivals
What To Wear
Suits under $300
Closet Classics

Clothing
Shirts
T-Shirts & Polos
Sweatshirts & Sweatpants
Sweaters
Jackets, Vests & Blazers
Denim
Pants
Shorts & Swim
Thompson Suits
Ties & Pocket Squares
Accessories
Socks & Shoes
Boxers
Bags

Special Sizes
Slim
Tall

Shops & Guides
Wear-To-Work Shop
Denim Fit Guide
Chino Fit Guide
Online Exclusives


BOY'S APPAREL
What's New
New Arrivals
His Favorite Outfits

Clothing
Knits & T-Shirts
Shirts
Sweaters
Coats, Jackets & Blazers
Shorts
Pants
Swim & Rash Guards
Thompson Suits
Boxers
Shoes & Socks
Ties & Accessories

Shops & Guides
Non-boring basics under $25
Online Exclusives


GIRL'S APPAREL
What's New
New Arrivals
Her Favorite Outfits

Clothing
Shirts, T-Shirts & Tops
Sweaters & Jackets
Dresses & Skirts
Leggings
Shorts & Rompers
Pants
Swim & Rash Guards
Shoes
Jewelry & Accessories

Shops & Guides
Non-boring basics under $25
Online Exclusives