HOW TO CONTACT US
email: contactus@jcrewfactory.com
phone: 1 866 739 5942, 24-hrs
mail: 3 Ivy Crescent
Lynchburg, VA 24513-1001

ABOUT J.CREW FACTORY
company overview
investor relations
CUSTOMER SERVICE
check order status
find a store
J.Crew credit card
privacy policy
size charts
SHOPPING ONLINE
create or update your account
shipping & handling information
J.Crew gift card
using a gift/rewards card
secure ordering
payment options
order verification
returns & exchanges
international orders

WOMEN'S APPAREL
What's New
Best Bet: Cotton V-Neck Sweaters
New Arrivals
Outfit Obsessions
Closet Classics
Valentine's Day Shop

Clothing
Sweaters
Shirts & Tops
Shoes
Knits & T-Shirts
Bags
Jewelry
Sunglasses
Coats, Blazers & Puffer Vests
Accessories
Pants
Denim & Corduroy
Cold-Weather Accessories
Dresses
Skirts
Shorts
Suiting
Pajamas
Swim & Cover-ups

Special Sizes
Petite
Tall
Sizes 18-20
Sizes 5 & 11 Shoes

Shops & Guides
Wear-To-Work Shop
Denim Fit Guide
Pant Fit Guide
Tee Guide
Online Exclusives


MEN'S APPAREL
What's New
Best Bet: Long-Sleeve Sunwashed Garment-Dyed T-Shirts
New Arrivals
What To Wear
Suits under $300
Closet Classics
Valentine's Day Shop

Clothing
Shirts
Sweatshirts & Sweatpants
T-Shirts & Polos
Sweaters
Coats, Jackets & Blazers
Denim
Pants
Shorts & Swim
Thompson Suits
Ties & Pocket Squares
Accessories
Socks & Shoes
Boxers & Pajamas
Bags

Special Sizes
Slim
Tall

Shops & Guides
Wear-To-Work Shop
Denim Fit Guide
Chino Fit Guide
Online Exclusives


BOY'S APPAREL
What's New
New Arrivals
His Favorite Outfits
Valentine's Day Shop

Clothing
Knits & T-Shirts
Shirts
Sweaters
Coats, Jackets & Blazers
Pants & Shorts
Swim & Rash Guards
Thompson Suits
Shoes & Socks
Ties & Accessories

Shops & Guides
Online Exclusives


GIRL'S APPAREL
What's New
New Arrivals
Her Favorite Outfits
Valentine's Day Shop

Clothing
Shirts, T-Shirts & Tops
Sweaters & Jackets
Dresses & Skirts
Leggings
Pants & Shorts
Swim & Rash Guards
Shoes
Jewelry & Accessories

Shops & Guides
Online Exclusives