HOW TO CONTACT US
email: contactus@jcrewfactory.com
phone: 1 866 739 5942, 24-hrs
mail: 3 Ivy Crescent
Lynchburg, VA 24513-1001

ABOUT J.CREW FACTORY
company overview
investor relations
CUSTOMER SERVICE
check order status
find a store
J.Crew credit card
privacy policy
size charts
SHOPPING ONLINE
create or update your account
shipping & handling information
J.Crew gift card
using a gift/rewards card
secure ordering
payment options
order verification
returns & exchanges
international orders

WOMEN'S APPAREL
What's New
New Arrivals
Holiday Dressing Looks
The Holiday Score!
ONE-STOP GIFT SHOP
60% OFF SELECT STYLES
T-shirts from $9.95
The Cozy Shop
VELVET OBSESSIONS
THE WEEKEND COLLECTION
Garments for Good

Clothing
Sweaters
Shirts & Tops
Coats, Jackets & Blazers
Knits & T-Shirts
Denim
Pants
Dresses
Skirts
Shorts
Swim & Cover-ups
Suiting
Pajamas
New Balance x J.Crew
Shoes
Jewelry
Accessories
Sunglasses & Eyeglasses
Socks & Tights
Scarves, Hats & Gloves
Sweatshirts & Sweatpants

Special Sizes
Petite
Sizes 18-20
Sizes 5 & 12 Shoes

Shops & Guides
Dress-up Shop
Denim Fit Guide
Pant Fit Guide
Wear-To-Work Shop
Online Exclusives
Instagram Feed


MEN'S APPAREL
What's New
New Arrivals
Holiday Dressing Looks
Suits under $300
Suiting Guide
Flex Collection
60% OFF SELECT STYLES
T-shirts from $9.95
The Cozy Shop
THE WEEKEND COLLECTION
ONE-STOP GIFT SHOP
The Holiday Score!
Falls Coolest Coats

Clothing
Shirts
Sweats and Half-Zips
Sweaters
T-shirts & Henleys
Pants
Shorts
Polos
Thompson Suits & Blazers
Ties & Pocket Squares
Accessories
Socks & Shoes
Coats, Jackets & Vests
Denim
Underwear
Pajamas

Special Sizes
Slim
Tall

Shops & Guides
Dress-up Shop
Denim Fit Guide
Chino Fit Guide
Wear-To-Work Shop
Online Exclusives


BOY'S APPAREL
What's New
New Arrivals
T-shirts from $9.95
His Favorite Outfits
60% OFF SELECT STYLES
The Cozy Shop
ONE-STOP GIFT SHOP

Clothing
T-Shirts & Polos
Shirts
Sweaters & Sweatshirts
Coats, Blazers, & Vests
Pants
Thompson Suits
Pajamas & Underwear
Shoes & Socks
Ties & Accessories

Shops & Guides
Dress-up Shop
Online Exclusives


GIRL'S APPAREL
What's New
New Arrivals
T-shirts from $9.95
Her Favorite Outfits
ONE-STOP GIFT SHOP
60% OFF SELECT STYLES
The Cozy Shop

Clothing
Shirts, T-Shirts & Tops
Sweaters & Sweatshirts
Coats, Jackets, & Vests
Dresses & Skirts
Leggings
pants
Pajamas
Shoes
Jewelry & Accessories

Shops & Guides
Dress-up shop
Online Exclusives