HOW TO CONTACT US
email: contactus@jcrewfactory.com
phone: 1 866 739 5942, 24-hrs
mail: 3 Ivy Crescent
Lynchburg, VA 24513-1001

ABOUT J.CREW FACTORY
company overview
investor relations
CUSTOMER SERVICE
check order status
find a store
J.Crew credit card
privacy policy
size charts
SHOPPING ONLINE
create or update your account
shipping & handling information
J.Crew gift card
using a gift/rewards card
secure ordering
payment options
order verification
returns & exchanges
international orders

WOMEN'S APPAREL
What's New
New Arrivals
The Score!
Outfit Obsessions
Extra 25% off sweaters, tops & more
Office-ready Styles
Wild prints
Sunny picks
Extra 15% off easy summer styles
GRAPHIC TEES FROM $10.50*
50%-60% Off Dresses, Skirts, Pants & Jeans
NATURAL INSTINCTS: LINEN, COTTON & MORE FRESH FABRICS
Mother's Day gifts, outfits & more
Buy One, Get One Free
TREND ALERT! WEAR WHITE ALL SUMMER LONG
Women's tops $20 or less
60% off amazing summer styles for all
Tops & shirts $20 or less
50% off pants & jeans for all
Free tote bag with orders $75+
Striped favorites
Comfy Styles to Wear Around Town
Deals from $9.95
THE RED, WHITE & BLUE SHOP
70% off wear-now styles
VIP SALE
Women's Gifts
2 for 20 tops
2 for $30 women¿s tops & men¿s dress shirts
Cozy Matching Sweats & Sets
3 for $15 Socks
2 for 40 leggings
Best Styles Ever
HOUNDSTOOTH, LEOPARD AND MORE FUN PRINTS
Maternity
Lots (and lots!) of linen you'll love
The Summer Vacation Shop
new_arrivlas
Campus cool 101

Clothing
Dresses
Shirts & Tops
Knits & Tees
Leggings & Bike Shorts
Sweatshirts & Sweatpants
Sweaters
Shorts
Pants
Jeans
Skirts
Pajamas
Swimsuits & Cover-ups
Blazers
Suits
Jackets
Shoes & Sneakers
Slippers
Jewelry
Hair Accessories
Sunglasses & Blue Light Glasses
Hats & Scarves
Bags
Belts
Socks
Masks
Call Center Asst

Special Sizes
ARCHIVE

Shops & Guides
Dress-up Shop
Wear-To-Work Shop


MEN'S APPAREL
What's New
New Arrivals
The Score!
What to Wear
Flex Collection
Extra 25% off sweaters, tops & more
Top Performance Styles
In-Between Layers
Office-ready Styles
Getaway Shop
50%¿60% Off Dresses, Skirts, Pants & Jeans
GRAPHIC TEES FROM $10.50*
NATURAL INSTINCTS: LINEN, COTTON & MORE FRESH FABRICS
60% off amazing summer styles for all
Deals from $9.95
Tops & shirts $20 or less
THE RED, WHITE & BLUE SHOP
Extra 15% off easy summer styles
Light-wash Japanese Denim Looks
Comfy Styles to Wear Around Town
50% off pants & jeans for all
Men's Gifts
2 for $30 women¿s tops & men¿s dress shirts
Cozy Matching Sweats & Sets
Best Styles Ever
2 for 50 chinos
70% off wear-now styles
Lots (and lots!) of linen you'll love
VIP SALE
The Summer Vacation Shop
The Father's Day Shop
Campus cool 101

Clothing
Shirts
Tees
Polos
Sweaters
Sweatshirts & Sweatpants
Shorts
Jeans
Pants & Khakis
Jackets & Vests
Suits & Blazers
Swim
Shoes & Sneakers
Underwear
Pajamas & Loungewear
Bags & Wallets
Accessories
Socks
Ties & Pocket Squares
Belts
Sunglasses & Blue Light Glasses
Hats
Masks
Call Center Asst

Special Sizes
ARCHIVE

Shops & Guides
Dress-up Shop
Wear-To-Work Shop


BOY'S APPAREL
What's New
New Arrivals
His Favorite Things
Getaway Shop
Extra 25% off sweaters, tops & more
70% Off 70+ Spring Picks
50%¿60% Off Dresses, Skirts, Pants & Jeans
Mother's Day gifts, outfits & more
GRAPHIC TEES FROM $10.50*
Buy One, Get One Free
Tops & shirts $20 or less
Father's Day outfits, gifts & more
Deals from $9.95
THE RED, WHITE & BLUE SHOP
Extra 15% off easy summer styles
School-uniform essentials
60% off amazing summer styles for all
50% off pants & jeans for all
VIP SALE
70% off wear-now styles
Boys' Gifts
Best Styles Ever
2 for 35 Chinos
Comfy Styles to Wear Around Town
The Summer Vacation Shop
Back 2 School Shop
The Father's Day Shop

Clothing
Tees & Polos
Shirts
Sweatshirts, Sweatpants & Sweaters
Shorts
Pants
Blazers
Thompson Suits
Pajamas & Underwear
Swim & Rash Guards
Ties & Accessories
Shoes & Socks
Masks

Shops & Guides
Dress-up Shop


GIRL'S APPAREL
What's New
New Arrivals
Her Favorite Things
Extra 25% off sweaters, tops & more
Getaway Shop
Butterfly obsessions
Buy One, Get One Free
GRAPHIC TEES FROM $10.50*
Mother's Day gifts, outfits & more
50%¿60% Off Dresses, Skirts, Pants & Jeans
Tops & shirts $20 or less
Deals from $9.95
THE RED, WHITE & BLUE SHOP
Extra 15% off easy summer styles
School-uniform essentials
60% off amazing summer styles for all
50% off pants & jeans for all
70% off wear-now styles
Girls' Gifts
Best Styles Ever
Comfy Styles to Wear Around Town
2 for 24 leggings
Back 2 School Shop
VIP SALE
The Father's Day Shop
The Summer Vacation Shop

Clothing
Shirts, T-Shirts & Tops
Sweaters & Sweatshirts
Jackets
Dresses & Skirts
Shorts
Pants & Leggings
Pajamas
Swim
Socks & Shoes
Jewelry & Accessories
Masks

Shops & Guides
Dress-up shop